Concept Company protects personal information in accordance with the Personal Information Protection Act and other applicable laws. This policy applies to our company website and enquiries received by email. Privacy practices for upcoming apps will be explained separately in each app.
1. Purposes and information collected
We process sender email addresses, names, affiliations and contact details voluntarily included in emails, enquiry content and attachments to review and respond to enquiries and collaboration proposals. Please do not send unnecessary sensitive information, such as national identification numbers or health information. This website has no sign-up, payment or personal information submission forms.
2. Collection methods and grounds for processing
We collect information that you send directly to our company email addresses. We process it only as necessary to take the actions you request, such as answering enquiries, and obtain advance consent where separately required. We do not use enquiry content for advertising without separate consent.
3. Retention period
Enquiries and response records are retained for one year after the enquiry is resolved, then deleted. Information that must be retained by law is kept separately only for the items and periods required. Where this applies, we explain the legal grounds and retention period. You may request deletion during retention to the extent permitted by law.
4. Third-party disclosure and service providers
We do not sell personal information or disclose it externally without consent or a legal basis. We use Kakao’s Daum Mail to send, receive and store emails. When we outsource personal information processing, we apply necessary safeguards and supervision. Changes to providers or outsourced work will be reflected in this policy.
5. Website access and external services
Concept Company uses Cloudflare Web Analytics, provided by Cloudflare, Inc., to understand website usage and performance and improve our services. We review statistics such as pages visited, referral sources, browser, operating system and device types, country-level location, page views and loading performance. According to Cloudflare, Web Analytics does not use cookies or localStorage to collect usage metrics and does not fingerprint individuals. IP addresses are briefly processed when analytics requests are transmitted; Cloudflare states that they are discarded at the nearest data center and are not stored in core analytics databases or logs. We do not use these statistics for advertising tracking or to identify individuals. The public website is hosted on Cloudflare Pages. Access information processed for hosting and security is separate from analytics statistics and is subject to Cloudflare’s privacy policy and applicable service policies. For details, see https://www.cloudflare.com/privacypolicy/ and https://www.cloudflare.com/web-analytics/.
6. Deletion procedures
We promptly delete personal information when retention expires or it is no longer needed for its purpose. Electronic files and emails are deleted to prevent recovery; printed materials are shredded or otherwise destroyed. Information subject to legal retention requirements is kept separately and used only for that purpose.
7. Your rights and authorized representatives
You or a legally authorized representative may request access, correction, deletion, restriction of processing or withdrawal of consent. Contact us by email below. We verify identity or authority and handle requests under applicable law. If legal restrictions prevent a request, we explain why. Where consent is required for processing information about a child under 14, we first confirm consent from a legal guardian.
8. Security measures
Access to personal information is limited to people who need it for their work. We manage accounts and passwords, restrict unnecessary copying and sharing, and review the security of our devices and accounts.
9. Privacy enquiries and dispute resolution
For privacy enquiries and rights requests, contact Concept Company at contact@conceptcompany.co.kr. Cinetown enquiries may also be sent to ck.jung@cinetown.co.kr. For external assistance or dispute mediation, visit the Korean Privacy Portal (www.privacy.go.kr) or Personal Information Dispute Mediation Committee (www.kopico.go.kr).
10. Changes to this policy
This policy takes effect on September 11, 2026. If changes affect purposes, information collected, retention or your rights, we publish the effective date and details on this website and follow any legally required consent procedures. Updated September 14, 2026: Section 5 now describes our use of Cloudflare Web Analytics.
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